Public Management
Rahman Isfahani; Mehraban Hadi peykani; Mohammad Talari
Abstract
The organization's excellence and inefficient employees are considered the cause of its problems and failures. However, less research has comprehensively and coherently addressed employee efficiency. The main purpose of this study was to provide a theoretical model of efficient and inefficient employees ...
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The organization's excellence and inefficient employees are considered the cause of its problems and failures. However, less research has comprehensively and coherently addressed employee efficiency. The main purpose of this study was to provide a theoretical model of efficient and inefficient employees and investigate their characteristics in the public sector, not only to fill the existing study gap but also to help increase knowledge in this field. The methodological principles of classic database theory (Glaserian) were used in this study concerning theoretical literature, participant recruitment, data collection, analysis, and theory development. In this regard, in-depth semi-structured interviews were conducted with 17 experts in the water industry in Isfahan province, and the obtained data were analyzed in three stages: open coding, selective coding, and theoretical coding. Data analysis showed four types of employees in terms of efficiency, which were conceptualized with the titles of proactive employees, reactive employees, procrastinative employees, and restive employees. Data analysis also showed that the mentioned types were investigated and analyzed through the typology matrix of efficient and inefficient employees. Identifying the types of employees in terms of efficiency and explaining their characteristics will help improve the efficiency of human resources and deal with inefficiency.
